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  • Campbelltown

  • Liverpool

  • Fairfield

  • Wollondilly

  • Camden

  • Wingecarribbee



Privacy Information Statement

Settlement Services International Limited ( SSI) is committed to respecting and protecting the privacy and rights of individuals in relation to their personal information.  

SSI Group will collect, keep and deal with your personal information in accordance with the requirements of the Service Navigation Support Service ( Service), applicable legislation (including the Privacy Act 1988 and state legislation as may apply) and SSI Group’s Privacy Policy, accessible at https://www.ssi.org.au/privacy/.  

SSI’s Privacy Policy sets out how you can access or correct your personal information or make a complaint about a breach of privacy.  You may also seek further information or request a copy of the Privacy Policy from SSI Group’s Privacy Officer, at privacy@ssi.org.au. 

Why we need to collect your personal information 

The Service collects personal and sensitive information for the purpose of contacting you about the Service, assessing eligibility to access the Service and delivering the Service. We will not disclose your personal information to any other service provider without first seeking consent from you.  

Types of personal information we may collect  

The types of personal information we will collect about you may include: 

  • your name and contact details   

  • your cultural and language background, and

  • your health information.  

 

We will use this information to:

  • contact you about your Expression of Interest

  • assess eligibility for the Service

  • provide services to you

  • assess and improve our service delivery, and   

  • evaluate program outcomes and to report on these to funding bodies.

When we might give your information to others 

For the above purposes, your information may be given to the funder of the Services, the South Western Sydney Primary Health Network Limited, if requested.

 

What if you don’t want to give us the requested information, or if you change your mind 

 We need to collect this personal and sensitive information for the purpose of contacting you about the Service, assessing eligibility to access the Service and delivering the Service. You do not have to provide consent and your decision not to provide consent will in no way affect the Services we provide to you. However, if you do not provide sufficient information in the Expression of Interest, it may mean we are unable to assess eligibility for the Service. 

You are free to change or withdraw your consent at any time by following the procedure in the Privacy Policy. Talk to your contact at SSI, who will support you to change or withdraw your consent. 

Thank you for your interest. Unfortunately, we are unable to proceed with your expression of interest as we did not receive consent. Please feel free to reach out if you have any questions or need further information.